BILLING & PAYMENT OPTIONS
Checks should be sent to:
CyberNet NationWide Internet Services, Inc.
The billing date depends on the date that you sign up. If you wish
to change this billing date to better suits your needs, please contact
our accounting office. Because we utilize every resource that the
internet has to offer, CNNW mainly bills via email. So
if you would like to receive invoices via postal mail, there will be
an additional $2.00 fee per month.
All accounts are due on receipt of purchase. You will need to send your
payment as soon as you receive your invoice. If you are 20 days past due, you
will get an automated message through your email reminding you about your
payment. If you are 30 days past due, your account will be automatically
suspended. If your account gets suspended payment is needed to reactivate
any past due account. Remember to check your email and pay your bill on
All accounts are automatically renewed at the end of the service agreement,
or your sign up date. We accept all major credit card (Visa, MasterCard,
American Express and Discover). You can elect to pay by the month or on an
annual basis at no additional fee. An email receipt will be sent to you on
all credit card charges. To pay online with credit/debit cards go to our
Secure Online Payment Form.
You can pay by Check or Money order, sent to the location listed above.
Remember, payments are due on receipt of invoice.
ACCOUNT OPTIONS & STATUS
CHANGING YOUR ACCOUNT:
You may change your account type at anytime during your service with us.
For example, if you are a monthly customer and want to pay quarterly, just
let us know and we can accommodate you. We offer a variety of options to
suit your needs. To find out more please call us at 503-972-2350 or email at email@example.com.
CANCELLING YOUR ACCOUNT:
Your account DOES NOT automatically cancel at the end of your service
agreement. Your account will automatically renew. If you wish to discontinue
your service with CNNW, you will need to officially cancel
your account. You may do this by filling out our secure
Online Cancellation form.
Your account will not be reimbursed for any un-used services. All
cancellations become effective 30 days after the cancellation form is filled
out, and received in the accounting office. Please keep your email
cancellation confirmation for your records.
Your account will be suspended for non-payment if your payment is not
received within 30 days of the billing date. If your account is suspended
for non-payment, service will not be re-enabled until full payment is
made. There is a $5.00 re-connect fee upon reestablishment of your account.
If you are suspended more than twice, your account will only be enabled
upon pre-payment of 3, 6, or 12 months by automatic payment (debit or
credit card) only.
Check Your Email
Don't have an
CyberNet NationWide Internet Services
4000 International Way
Milwaukie, Or 97222